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Privacy Policy

Security

The company’s policy (hereinafter the “website”) is to respect your privacy regarding any information we collect while operating this website. Accordingly, we have developed this privacy policy so that you understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below. We will collect personal information by lawful and fair means; the user consents the collection and use of personal information for them to properly benefit from the services offered on the website. We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law. The sole purpose to collect personal information is to answer your health and medication questions and allow the users to store their information on the website which can be accessible to only the authorized user having valid login credentials. If you do not consent the collection of personal information then you must stop using this website immediately. The personal information is collected and protected with all proper safeguards against security and theft. All information contained on this website is securely hosted on the web servers in Canada managed by Amazon Web Services (AWS) here in Canada. No unauthorized access is available to access those servers or the server information. We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. However due to the nature of technology used we can fully guarantee the safety and protection of personal information due to technologies like e-mail, internet etc.

Disclosure

It is the company’s responsibility to comply with applicable privacy laws and regulation when collecting, using, managing and disclosing your personal information. It is not accessible to any third party except if required by law in the event of investigation or related matters. The company is obligated to disclose personal information in such cases if required by regulations and local laws. The users may request to disclose their personal information to other healthcare providers such as doctors, specialists, nurses etc. if required.

Cookie policy

the user agrees to our cookie policy to help us evaluate our service internally and also allow users to benefit from the improvements in the services offered. If you don’t agree to accept cookie terms you may not be able to use this website with maximum advantage as designed for users in general. Examples of cookie policy elements are tracking information of internet protocol (IP) address, web browser types, number of visitors on website, number of impressions etc.

Third parties

The terms of privacy policy and terms of use in general are not applicable if any hyperlink (the “link”) is shared, mentioned or forwarded to the users by any registered pharmacist. The content and nature of any third-party website linking to this website is not applicable to the terms of use of this website. We do not guarantee the accuracy, completeness and security of any third-party website linked to this company’s website.

Managing personal information

The website may feature full list of questions answered containing age and gender of the user who asked the questions and the identity of answering pharmacist. This feature is not to disclose any personal information but rather to create awareness and promote it among consumers (the “users”) to help them also benefit from our services. This information may be shared on the website or when mentioning the services of the company to any interested buyers. Again, the identity of all users will remain confidential at all time. Such similar internal evaluation is collecting user data and analytics to help learn about user behavior and improve our service. This aggregated data can be shared to relevant third party to help analyse and learn the interest or value generated by such services benefitting users.

Access to information

Only users with authorized user email and password are granted access to this website and ask questions to pharmacists. It is in user’s responsibility to keep login credentials such as email address and passwords private, not disclose to anyone else. The users will be asked to provide their personal health information and some personal information to properly benefit from the services offered on the website. The term "Protected Health Information" ("PHI") means individually identifiable health information including, without limitation, all information, data, documentation, and materials, including without limitation, demographic, medical and financial information, that relates to the past, present, or future physical or mental health or condition of an individual; the provision of health care to an individual; or the past, present, or future payment for the provision of health care to an individual; and that identifies the individual or with respect to which there is a reasonable basis to believe the information can be used to identify the individual. The term “Personal information” can be any document or piece of information belonging exclusively to the person identified, such as e-mail address, First name and last name, date of birth, personal health number, credit card or bank details, complete address, driver’s license, age, gender, ethnicity, occupation, nationality etc. The users grant access to their personal information to the website administrators (the admin) and the pharmacists registered on the website. The site administrator uses this information to make the user experience as easy as possible and to help users benefit more from using this website. The registered pharmacists use the personal information to provide their professional judgement and answers to the questions asked by users. The users permit access to their personal information to the new administrator of this website which can be a prospective buyer of the company (the “website”) and all its assets after the sale of business or merger with any corporation. The privacy policies and terms of use should still comply as required by regulations and laws.

Deletion of information

It is the company’s responsibility to comply with applicable privacy laws and regulation when collecting, using, managing and disclosing your personal information. It is not accessible to any third party except if required by law in the event of investigation or related matters. The company is obligated to disclose personal information in such cases if required by regulations and local laws. The users may request to disclose their personal information to other healthcare providers such as doctors, specialists, nurses etc. if required. the user’s request to delete the request is respected and implemented as soon as the applicable law permits to do so which in case of this website it will not be kept more than 6 months of deleting the user account. The company will appropriately remove all related information as required by regulations. This information is solely in the ownership of this website and any use of this information is in accordance with Code of Ethics of Pharmacists and other provincial/federal regulations. General privacy policies the user must agree to: Personal information provided by the users should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. All users must have a valid login credential, for example e-mail address and password. This website and its services are prohibited for use for under 14 years of age. Any profile encountered violating this condition of use will be deleted. We will make readily available to customers information about our policies and practices relating to the management of personal information. Only registered user gets to access their personal information, it is not disclosed or shared with any third parties. This is to ensure protection of your personal information. The user is only authorized to request any changes or update on their personal information. The company may implement features to view registered pharmacists in your nearby area based on google maps location services and it is in accordance with the google APIs such as Google Earth TM, Google MapsTM and Google Analytics used to create this feature. Please read the terms of service of Google services (http://www.google.com/intl/enCA/policies/terms/ ) ( http://www.google.com/intl/en/analytics/learn/privacy.html) ( http://www.google.com/intl/en/policies/privacy/ ). Your continued access or use of the website indicates your consent to have read the new updated terms of services. It is user’s responsibility to review the terms of use from time to time. The company shall not be considered responsible of any consequences arising due to failure to do so. Your privacy is important to us. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Patientandpharmacist.com may change this privacy policy from time to time at the company’s sole discretion. Please contact us at info@patientandpharmacist.com for any questions relating to privacy and terms of use.